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IC-talk Media Manager End of Support Notice


IC-talk Media Manager End of Support Notice

IC-talk Media Manager End of Support Notice

This is the end of support notice for all Media Manager telephone systems.

Following our End of Sale notice on 27th May 2010 we made a commitment of support and honouring of contracts for a period of 5 years for any system sold. We are now entering into the final phase of support and most systems are now several years old.

During this next 12 months many systems will renew support for the final time after which no further contract support will be available. Paid for repairs are still available but this too will come to an end and is strictly limited to available parts only.

Special offer upgrades to the replacement hosted solution (see here) will be running throughout the next 12 months. Get the next generation in communications with the IP Voice Services platform and keep pace with technology on this constantly evolving platform and free yourselves from the restraints of physical hardware phone systems.

If you require / want another hardware / capital based solution then we can offer the Splicecom range of phone systems at competitive pricing and have rental / lease arrangements to ease change costs.

Please contact our sales teams for details.

FINAL UPDATE / PATCH RELEASED

Along with this notice we have provided a final update / patch of version 3.5.2 which rectifies a couple of known issues and also applies the end of life notice details to the web interface. No further updates will be released for ANY of the MM range of phone systems.

Specific fixes include;

  • BLF (Busy Lamp Field) Pickup issue resolved
  • Fixed - Flash Operator Panel blinking issue
  • Version number correction on O/S bootloader
  • Fixes error notice emails
  • EOL Notice added on web panel

To apply this final update go to the software update page on the control panel. NB. This update does NOT require a restart and can be applied live.