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World IP Calling Plans Terms


World IP Calling Plan Terms

Specific Terms and Details for World IP Calling Plans

Inclusive Minutes / Free Calls

Minutes are provided at the start of each month and unused minutes expire at the end of each month (do not roll over). A minimum usage of 60 seconds is subtracted per call from the allowance and a single call limit of 60 minutes is applied. Should a call exceed 60 minutes then normal call charges will apply for that call, in order to avoid charges simply hang up and re-dial before the hour is up. 

  • UK Landline Calls
    Inclusive calls are valid to landline destinations starting with the 01,02,03, 0845 & 0870 dialing codes.
  • UK Mobiles
    Inclusive calls are valid to UK Mobiles with the major networks (3, EE, O2, Orange, T-Mobile, Vodafone)
  • International 75 Destinations
    Inclusive calls (if included in your selected plan) are valid to the following landline destinations:
    ANDORRA, ARGENTINA, AUSTRALIA, AUSTRIA, AZORES, BANGLADESH, BELGIUM, BERMUDA, BRAZIL, BRUNEI DARUSSALAM, CANADA, CANARY ISLANDS, CHILE, CHINA, CHRISTMAS ISLANDS, COCOS ISLANDS, COLOMBIA, COSTA RICA, COTE DIVOIRE, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, DOMINICAN REPUBLIC, ESTONIA, FRANCE, FRENCH GUIANA, GERMANY, GREECE, GUADELOUPE, HONG KONG, HUNGARY, ICELAND, INDIA, IRELAND,ISRAEL, ITALY, JAPAN, KAZAKHSTAN, KOREA SOUTH, LATVIA, LUXEMBOURG, MADEIRA, MALAYSIA, MALTA, MARTINIQUE, MEXICO, MONGOLIA, NETHERLANDS, NEW ZEALAND, NORFOLK ISLAND, NORWAY, PANAMA, PARAGUAY, POLAND, PORTUGAL, PUERTO RICO, REUNION, ROMANIA, RUSSIA, SAUDI ARABIA, SINGAPORE, SLOVAKIA, SLOVENIA, SOUTH AFRICA, SPAIN, SWAZILAND, SWEDEN, SWITZERLAND, TAIWAN, THAILAND, UNITED STATES, VATICAN, VENEZUELA, VIRGIN ISLANDS US

A fair use policy is in force for the packages as it is intended that the phones provided are used for general telephony purposes and that calls will be made to destinations in proportion and both inclusive and chargeable calls will be made from the service. In the event that this package is considered to not be being used in a fair manner then calls will become chargeable as per normal call rates.

UK Geographic Telephone Number

With each licence a UK Geographic telephone number will be provided free of charge, these numbers will be a dialing code area (i.e. 01782) and will be issued on a first come first served basis. Contiguous numbers are available when purchased in a block. Additional numbers may be purchased for £1.50 each or for non geographic numbers (0844, 0845, 0870, 0871, 0808 & 0800) £2.00 each.

Telephone Number Porting

An existing telephone number may be able to be ported into the platform to maintain your existing numbers at £15 for a single number and £50 for a block of contiguous numbers. Where numbers are ported in if all numbers associated to a line are ported then the existing telephone line will be ceased as part of the porting request. Full details are available and porting request forms are available on request.

Typical Standard Call Rates

For calls made outside of the inclusive plans the standard call rates are as follows (all shown in pence per minute excluding VAT):-

Call Type Call Pricing in Pence Per Minute
UK Landlines 0.8p
UK Mobile (Orange, T-Mobile, O2, Vodafone & 3) 3.5p
UK 0845 Calls 4.5p
UK 0870 1.5p
International 75 Numbers 0.65p - 4p
International others 4p upwards
full details can be found in the MyIC section as these rates vary but will normally be 30%-50% less than BT standard published rates.

Chargeable calls are billed by the second and are rounded up to the nearest penny. For some numbers and premium services a fixed rate or call setup fee may be charged.